Corporate E-Learning

Welcome to the Assertiveness and Self-Confidence workshop. Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. This workshop will provide you with many tips, techniques, and opportunities to try out your own skills.

Self-confidence plays an important role in our everyday lives. Being confident allows us to set and reach our goals. It provides stability when we are faced with a challenge; it gives us that push that helps us overcome difficulties. Self-confidence is necessary in our personal and professional lives, as without it one would not be successful in either. It gives us the ability to stand up to face our challenges and to pick ourselves up when we fall.

Obstacles are encountered every day of our lives, but what we do and how we react during these events will determine the outcomes of such events. Our reactions to these obstacles will determine if the situation becomes a minor annoyance to a major event. Over reacting to a small annoyance can magnify the issue and make larger than it actually is. These are the types of reactions that should be kept in check, what is an appropriate response to each obstacle that we encounter? Like many things the obstacle will determine the response.

Strong communication skills are essential for assertive interaction with others. Humans are social animals and communication is a very important part of our daily lives. Every interaction we have with another person including, face to face, over the phone, chatting online or even texting is communication happening, and have strong communication skills will benefit every type of interaction we encounter.

A strong self-concept depends both upon what you do, and your idea of yourself. Goal setting is the process that allows you to analyze and determine what you do. Goal setting helps you feel strong and in control. Goal setting drives us and gives us a measure for our successes. Setting goals provides an incentive and helps to push us into completing the goals we set.

Being positive and feeling good about one's self is the key, you must feel the part. Positivity is a leading factor in one's self confidence, it will help you keep a feeling of worth. Staying positive will provide you a great asset in regards to self-talk and recognizing and working with your strengths. Everyone has weaknesses and by being positive you can recognize your weaknesses and then work on them to lesson to remove them all together.

A person who has a strong sense of personal worth makes a confident, positive appearance. Looking the part is important as it influences the people around us. It will provide a boost to confidence and in turn a boost to your performance. Once higher performance is obtained it will then cycle back and make us more confident. Looking the part is an important part of being more assertive and confident as it is relatively quick and easy to do and pays off great dividends.

Feeling and looking the part would not be complete without voice. Given that we know that 38% of communication effectiveness is governed by voice quality, improving your overall voice message delivery is worthwhile.

Presentations made by assertive, self-confident people can achieve the desired outcome. What can be more confident building than giving a powerful presentation? Being prepared is the main tool in giving a powerful presentation. Preparedness provides you with the ability to be ready when the unexpected happens, or when you are called upon to speak up or give a presentation.

An assertive, self-confident person uses a variety of coping techniques to deal with the challenges of interpersonal communication. Many of these techniques come from the school of neuro-linguistic programming. NLP began in California in the mid-1970s, when graduate Richard Bandler joined a group at the University of Santa Cruz headed by linguistics professor John Grinder. NLP is defined as models and techniques to help understand and improve communication -- and to enhance influencing behavior.

Each of us can probably think of at least one difficult personality with whom we have had to deal with, either at work or in our personal lives. With a strategy, it is possible to learn what the person does to annoy you, and what you might be doing to aggravate the situation.

Although this workshop is coming to a close, we hope that your journey to improve your Assertiveness skills is just beginning. Please take a moment to review and update your action plan. This will be a key tool to guide your progress in the days, weeks, months, and years to come. We wish you the best of luck on the rest of your travels!