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Outlook 2010 Essentials

Your participants will learn how to use the basic features of Outlook 2010. This workshop is designed to teach you a basic understanding of Outlook 2010 in a practical way. This workshop incorporates a hands-on approach to learning. They will get a chance to practice some of the basic features right on a computer.

Outlook 2010 is a powerful e-mail application. However, it does much more than that to help you stay organized. With contacts, calendars, and tasks, Outlook can help your participants manage every aspect of their life.

Objective:

  • Set up an e-mail account
  • View the Inbox
  • Send and Receive messages
  • Delete e-mail
  • Ignore e-mail
  • Create and send a new message
  • Address a new message
  • Create the body of an e-mail message
  • Attach files to messages
  • Mark an item as Read or Unread
  • Print messages
  • Create folders and use them to organize messages
  • Create Rules for handling messages
  • Use Categories
  • Create and organize contacts
Introduction : Getting Started

Welcome to the Microsoft Outlook2010 Essentials workshop. Outlook is a powerful e-mail application. However, it does much more than that to help you stay organized. With contacts, calendars, and tasks, Outlook can help you manage every aspect of your life.

Module 1 : Opening and Closing Outlook

In this module, you will learn to open and close Outlook. You will also explore the Outlook interface, learn to set up an e-mail account, and view your e-mail Inbox.

Module 2 : Working with E-mail

Outlook provides some powerful tools for working with e-mail. You can send and receive messages. While you are viewing the messages, you can use Quick Steps to apply common actions to your messages. You can reply to and forward messages. When you are finished, you can delete messages. You can even ignore email. This module will serve as an introduction to working with e-mail. The next five modules will focus on the specifics of using Outlook for e-mail.

Module 3 : Creating a New E-mail

Creating a new e-mail message is the number one reason most people use Outlook. It includes easy-to-access tools for addressing, formatting, adding attachments and sending messages. This module addresses creating a new e-mail message, including addressing it and creating the body. It also explains how to attach a file and send the message.

Module 4 : Managing E-mail

Now that you understand the basics of e-mail, let’s take a look at the tools Outlook provides for organizing and using your messages.

Module 5 : Managing Junk Mail

Outlook can filter out certain types of messages and send them to a separate folder to keep your Inbox from being cluttered with junk mail. Outlook can also disable links in suspicious “phishing” type messages to protect you from malicious messages. This module will address how to control these features so that you only have to look at the messages you want, and you make sure to see all the messages you want.

Module 6 : Outlook’s Organization Tools

Outlook includes several tools to help you organize your e-mail messages, as well as the other Outlook items we’ll discuss in later modules. In this module, we will look at rules, categories, flags, and favorite folders.

Module 7 : Searching for Items

Outlook provides several tools to help you search for items. You can use standard or customized search folders to collect all messages (or other items) stored across different folders within Outlook. You can also quickly search for items within the current folder using Instant or Advanced Search. In this module, we’ll also look at searching for contacts.

Module 8 : An Introduction to the Calendar

Outlook provides a calendar to help manage your appointments. In this module, we’ll look at creating and editing appointments, as well as managing reminders and changing the view of your calendar.

Module 9 : An Introduction to Tasks

Outlook can help you stay on top of your To-Do list with tasks. In this module, we’ll look at creating and editing tasks, as well as updating task status and changing the view of your tasks.

Module 10 : An Introduction to Contacts

Outlook can help you manage your contacts. Contacts can help simplify sending e-mail messages. It is also a great place to store phone numbers and mailing addresses, as well as other information about a contact.

Conclusion : Wrapping Up

Although this workshop is coming to a close, we hope that your journey to improve your Outlook skills is just beginning. Please take a moment to review and update your action plan. This will be a key tool to guide your progress in the days, weeks, months, and years to come. We wish you the best of luck on the rest of your travels!